/ Contact

Email is the fastest way in — and the only one we ask you to use.

There is no contact form on this site, no chat widget and no tracking. Two monitored addresses cover new work, active clients, billing, contracts, and security reports.

Working hours: Monday to Friday, with scheduled US Eastern Time overlap
Service area: Remote delivery, with a focus on US businesses
Response target: As availability permits during working hours

[ 01 ]Channels

[ 01 ]

New work and enquiries

Scoping questions, pricing, availability, or a workflow you are wondering about. This is the right address if we have not worked together yet.

hello@novireli.com

We review new enquiries during published working hours and reply as availability permits.

[ 02 ]

Clients, billing and contracts

Active engagements, invoices, change orders, cancellation requests, vendor onboarding paperwork, and anything covered by our Refunds & Cancellation policy.

support@novireli.com

We review client requests during working hours and prioritize active engagements.

[ 02 ]Before you write

Four lines that save a whole round trip.

You do not need a specification. You need enough for us to tell you whether this is worth a call.

The workflow or product idea, described the way you would explain it to a new hire
Roughly how often it happens and who handles it today
The systems involved — email, spreadsheets, a CRM, an internal database, an API
Any deadline, budget range or constraint we should know about immediately

Please do not send confidential documents, credentials or personal data in a first email. If we need material to quote accurately, we will agree how to share it safely.

Why there is no form

A contact form would mean a backend storing what you write, plus a third-party service processing it. For a studio this size, that is more of your data in more places for no benefit to you.

Email keeps the record on both sides, works with your own retention rules, and needs no cookie banner. It also means your first message reaches a person rather than a queue.

If a link does not open your mail app, copy the displayed address into the email service you normally use. This site sets no cookies and runs no analytics.

[ 03 ]Company details

Who you are writing to.

Trading name: Novireli Technologies
Website: https://novireli.com
Legal status and address: Novireli Technologies is operated by Novireli Technologies LLC (Wyoming limited liability company). Registered office: 30 N Gould St, Ste R, Sheridan, WY 82801, United States. Correspondence about contracts, billing and legal notices should be sent to support@novireli.com and will be acknowledged in writing.
Hours: Monday to Friday, with scheduled US Eastern Time overlap. We do not offer phone support.
Escalation: For an urgent request about an active engagement, write to support@novireli.com with “Urgent” and the project name in the subject line.

We will never ask you for card details, passwords or one-time codes by email, and we never request payment to a personal account. If you receive a message claiming to be from Novireli that does either, forward it to support@novireli.com.